Appointments & Patient Access
Get help with scheduling, rescheduling, appointment questions, or accessing your patient experience.
Patient LoginInnerVital Support
How can we help?
Whether you have a question about an appointment, payment, Membership, botanical order, or your InnerVital account, we'll help you get to the right place.
Choose the right path
Support that reaches the right team.
Appointments, clinical care, Membership, and botanical orders are handled through distinct service and seller pathways.
Clinical Billing & Payments
Clinical services are billed by the licensed professional practice providing your care. Chicago Loop clinical services are billed by InnerVital Wabash PLLC.
Your Stripe receipt or bank-card statement can help identify a transaction. Never send a card number or security code.
Refund & Cancellation PolicyInnerVital Membership
InnerVital Membership is offered separately by InnerVital Health Group, Inc. Ask about Membership status, renewal, cancellation, payment questions, or Member benefits.
Membership does not include or provide clinical services.
MembershipBotanicals & Orders
Get help with botanical orders, shipping, product availability, or eligible returns. Botanical products are sold by InnerVital Botanical Supply Inc.
Shop BotanicalsWebsite / Account Assistance
For trouble signing in, website errors, account-access questions, or technical assistance, email support@innervital.com or use the secure-minded general support form below.
Send a Support RequestClear responsibility
The name on your receipt matters.
Use the entity shown on your receipt, order confirmation, or payment statement to help us route your question.
InnerVital Health Group, Inc.
InnerVital Membership
InnerVital Wabash PLLC
Chicago Loop clinical services
InnerVital Botanical Supply Inc.
Botanical-product commerce
Licensed clinical treatment is provided by the professional practice serving the patient, not by InnerVital Health Group, Inc.
Support request
Tell us how we can help.
Share only the general information needed to route your question. For clinical concerns or treatment guidance, use the patient experience or contact the professional practice providing your care.
Your support request has been received.
We'll follow up using the contact information you provided.